Privacy Policy

Effective Date: January 23, 2026

ProPlaintiff.ai Privacy Policy
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1. Introduction
ProPlaintiff.ai, Inc. ("ProPlaintiff," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal, professional, and confidential information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you access or use our website, platform, software applications, communications, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use of the Services.
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2. Information We Collect
We collect information in the following categories:
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a. Personal and Business Information
You may voluntarily provide information including, but not limited to:
* Full name
* Business name and law firm details
* Email address
* Telephone number (including mobile number)
* Billing and payment information
* Account credentials and profile data

b. Usage, Technical, and Device Information
We automatically collect certain technical and usage data, including:
* IP address
* Browser type and version
* Operating system
* Device identifiers
* Referring URLs
* Pages viewed, features used, and interaction data
* Dates and times of access

This information is used to operate, secure, analyze, and improve the Services.
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c. Confidential Client Data and Protected Health Information (PHI)
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If you upload documents containing confidential information, medical records, or Protected Health Information ("PHI"), such data is encrypted in transit and at rest and stored on HIPAA-compliant, industry-standard infrastructure.
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Important Disclosures:

* ProPlaintiff does not access, review, sell, disclose, mine, or use uploaded PHI or confidential documents except as necessary to provide and maintain the Services.
* Uploaded data is not used to train artificial intelligence or machine-learning models.
* You are solely responsible for obtaining all required client authorizations, consents, and disclosures prior to uploading any data.
* ProPlaintiff does not provide legal advice and does not represent that use of the Services ensures compliance with state bar rules, court rules, or professional responsibility requirements applicable to your practice.

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3. How We Use Information
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We may use collected information to:
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* Provide, operate, maintain, and improve the Services
* Create, authenticate, and manage user accounts
* Process payments and manage billing
* Respond to inquiries, support requests, and service communications
* Send administrative notices, security alerts, and policy updates
* Communicate about product updates, features, promotions, events, and marketing (subject to your preferences)
* Detect, prevent, and investigate fraud, abuse, or security incidents
* Comply with legal obligations and enforce our Terms of Use

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4. Communications, Text Messaging, and Direct Contact
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a. Consent to Electronic Communications

Any contact information is viewed only by ProPlaintiff.ai and will be kept confidential.  It will not be resold to third parties.  If you provide the ProPlaintiff.ai your contact information you are consenting to being contacted by ProPlaintiff.ai or ProPlaintiff.ai's designated agents.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

b. Text Messaging (SMS/MMS)
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If you provide a mobile phone number, you expressly consent to receive text messages from ProPlaintiff, including marketing and non-marketing messages. Message frequency may vary. Standard message and data rates may apply.
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You may opt out of text messages at any time by replying "STOP" to any message or by contacting us at info@proplaintiff.ai. Opting out of marketing messages does not affect transactional or service-related communications unless legally required.
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c. No Condition of Purchase
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Consent to receive marketing communications is not a condition of purchasing or using the Services.

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5. Data Storage, Confidentiality, and AI Use

Encryption: Data is encrypted in transit and at rest.
Access Controls: Access is limited to authorized personnel with a legitimate operational need.
No AI Training: Customer data, documents, and PHI are never used to train AI or machine-learning models.
No Data Sale: We do not sell, rent, lease, or monetize personal or confidential information.

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6. Google User Data {#google-user-data}
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ProPlaintiff.ai provides optional integrations with Google services, including Google account sign-in, Google Drive, and Google Calendar. When you connect a Google account, ProPlaintiff.ai accesses only the Google information permitted by the permissions you authorize.

This section describes Google user data separately from other personal information. Except as stated here, Google user data that has been imported into ProPlaintiff.ai is also subject to the remainder of this Privacy Policy, including our encryption, access-control, retention, and deletion practices.

Google Account Information
When you use Google to authenticate with ProPlaintiff.ai, or when you connect a Google integration, we may receive your Google account email address, name, profile information, and unique account identifier.

We use this information to authenticate you, associate your Google account with your ProPlaintiff.ai account, and provide the Google integrations you authorize.
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Google Drive Data
When you connect Google Drive, ProPlaintiff.ai may access files that you specifically select for use with ProPlaintiff.ai, and files that ProPlaintiff.ai creates in your Drive at your request (for example, when you export a document to Drive). This may include file names, metadata, identifiers, and file contents.
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We use Google Drive data only to provide the functionality you request, including importing selected files into ProPlaintiff.ai and exporting documents you choose to send to Drive.
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ProPlaintiff.ai does not request access to your full Google Drive and does not access unrelated Drive files beyond the access permitted by the Google Drive integration.Once a Drive file is imported into ProPlaintiff.ai, it is stored as customer data in your account and may be used in the Services you request, including case files and AI-powered features described below.

Google Calendar Data
When you connect Google Calendar, ProPlaintiff.ai may access calendar and event information needed to provide calendar functionality you request. This may include calendar names and identifiers, event titles, descriptions, dates and times, locations, attendees, recurrence information, and other information associated with calendar events.
ProPlaintiff.ai uses this information to display, sync, and manage calendar information in the Services, including viewing calendar information you can access and creating, modifying, or deleting events on Google calendars you own when you request that functionality (including through in-product AI calendar tools).
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Google Calendar information may be copied into your ProPlaintiff.ai account so the calendar features continue to work in the Services. Disconnecting Google Calendar stops further access through that integration; it does not automatically delete calendar information already stored in ProPlaintiff.ai.

How We Use Google User Data
Google user data is used only to provide, maintain, secure, and improve the user-facing functionality of ProPlaintiff.ai that you request or authorize.

We do not sell Google user data. We do not use Google user data for advertising, targeted advertising, personalized advertising, retargeting, or interest-based advertising. We do not use Google user data to determine creditworthiness or for lending purposes.

Google User Data and Artificial Intelligence
ProPlaintiff.ai does not use Google user data obtained through Google APIs to develop, improve, or train generalized or non-personalized artificial intelligence or machine-learning models.

When Google user data is processed by ProPlaintiff.ai’s AI-powered functionality, that processing occurs only as necessary to provide the specific user-facing functionality you request or authorize. For example, a document imported from Google Drive may be used in document analysis or generation you request, and calendar information may be used to create or update events you request.

Sharing of Google User Data
ProPlaintiff.ai does not sell Google user data or transfer Google user data to third parties for purposes unrelated to providing or improving the user-facing functionality of ProPlaintiff.ai.

Google user data may be processed by service providers acting on our behalf when necessary to provide the Services you request, including infrastructure, storage, security, and AI processing providers. Those providers are required to protect the information and may not use Google user data for their own independent purposes.

Google user data may also be disclosed when required by applicable law or legal process, or when necessary to protect the security, rights, or property of ProPlaintiff.ai, its users, or others.

Security of Google User Data
We use administrative, technical, and organizational safeguards designed to protect Google user data from unauthorized access, use, alteration, or disclosure. Consistent with Section 5, data is encrypted in transit and at rest, and access is restricted to authorized systems, personnel, and service providers that require such access to provide or maintain the requested functionality.

Retention and Deletion of Google User Data
We retain Google user data only as long as reasonably necessary to provide the functionality for which it was accessed, maintain the security and operation of ProPlaintiff.ai, comply with contractual obligations, or satisfy applicable legal requirements.

When Google user data is no longer necessary for these purposes, we delete or de-identify it in accordance with our retention and deletion procedures.You may revoke ProPlaintiff.ai’s access to your Google account at any time through your Google account settings or by disconnecting the integration in ProPlaintiff.ai. Revoking access prevents ProPlaintiff.ai from obtaining additional information through the affected Google integration. It does not necessarily delete information that was previously imported or synced into ProPlaintiff.ai.

You may request deletion of Google data stored by ProPlaintiff.ai using the process in Section 10 (Your Rights and Choices), including by contacting us at info@proplaintiff.ai.

Google API Limited Use
ProPlaintiff.ai’s use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

7. Sharing of Information
We may disclose information only in the following limited circumstances:

* To trusted service providers operating on our behalf under written confidentiality obligations
* To comply with applicable laws, subpoenas, court orders, or lawful governmental requests
* To protect the rights, safety, and property of ProPlaintiff, our users, or others
* In connection with a merger, acquisition, restructuring, or sale of assets, subject to confidentiality protections

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8. Cookies and Tracking Technologies
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We use cookies and similar technologies to analyze usage, improve performance, and enhance user experience. You may disable cookies through your browser settings; however, some features may not function properly.

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9. Data Security Disclaimer
We employ commercially reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed to be completely secure. You acknowledge and accept this risk when using the Services.

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10. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:

* Access and update your personal information
* Request deletion of your account or personal data
* Opt out of marketing communications
* Request a copy of stored personal data

Requests may be submitted to info@proplaintiff.ai. We may verify your identity before processing requests.
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If you have connected a Google account, you may also revoke ProPlaintiff.ai’s Google access in your Google account settings. Revoking access is separate from requesting deletion of data already stored in ProPlaintiff.ai.

11. Children's Privacy
The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

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12. Third-Party Websites
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The Services may link to third-party websites or tools. ProPlaintiff is not responsible for the privacy practices, security, or content of third parties. Access is at your own risk.
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13. California Privacy Rights (CCPA / CPRA)
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This section applies to California residents and is intended to comply with the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA").
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a. Categories of Personal Information Collected
Within the past twelve (12) months, we may have collected:Identifiers (e.g., name, email, phone number, IP address)
* Identifiers (e.g., name, email, phone number, IP address)
* Professional or business contact information
* Internet or network activity information
* Commercial information (billing and subscription data)
* Sensitive personal information, solely as permitted under CPRA

b. Purposes of Collection
Information is collected for the business and commercial purposes described in this Policy, including operating the Services, security, billing, communications, and compliance.
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c. Sale or Sharing
ProPlaintiff does not sell personal information and does not share personal information for cross-context behavioral advertising.
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d. Disclosure
Personal information may be disclosed to service providers, regulators, or transaction counterparties as described in this Policy.

e. California Consumer Rights
California residents have the right to:
* Know what personal information is collected and disclosed
* Access their personal information
* Request deletion of personal information (subject to legal exceptions)
* Request correction of inaccurate personal information
* Limit the use of sensitive personal information
* Opt out of marketing communications
* Be free from discrimination for exercising privacy rights

f. Exercising California Rights
Requests may be submitted to info@proplaintiff.ai. Authorized agents may submit requests with proper documentation. Identity verification may be required.

g. Data Retention
Personal information is retained only as long as reasonably necessary to fulfill the purposes described herein or as required by law.

h. Business-to-Business Communications
To the extent permitted by California law, information collected in a professional or business-to-business context is used solely for business operations and service delivery.

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13. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes are effective upon posting. Continued use of the Services constitutes acceptance of the revised Policy.

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14. Contact Information
ProPlaintiff.ai, Inc.
Email: info@proplaintiff.ai