Privacy Policy

Effective Date: January 23, 2026

ProPlaintiff.ai Privacy Policy
1. Introduction
ProPlaintiff.ai, Inc. ("ProPlaintiff," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal, professional, and confidential information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you access or use our website, platform, software applications, communications, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use of the Services.
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2. Information We Collect
We collect information in the following categories:
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a. Personal and Business Information
You may voluntarily provide information including, but not limited to:
* Full name
* Business name and law firm details
* Email address
* Telephone number (including mobile number)
* Billing and payment information
* Account credentials and profile data

b. Usage, Technical, and Device Information
We automatically collect certain technical and usage data, including:
* IP address
* Browser type and version
* Operating system
* Device identifiers
* Referring URLs
* Pages viewed, features used, and interaction data
* Dates and times of access

This information is used to operate, secure, analyze, and improve the Services.
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c. Confidential Client Data and Protected Health Information (PHI)
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If you upload documents containing confidential information, medical records, or Protected Health Information ("PHI"), such data is encrypted in transit and at rest and stored on HIPAA-compliant, industry-standard infrastructure.
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Important Disclosures:

* ProPlaintiff does not access, review, sell, disclose, mine, or use uploaded PHI or confidential documents except as necessary to provide and maintain the Services.
* Uploaded data is not used to train artificial intelligence or machine-learning models.
* You are solely responsible for obtaining all required client authorizations, consents, and disclosures prior to uploading any data.
* ProPlaintiff does not provide legal advice and does not represent that use of the Services ensures compliance with state bar rules, court rules, or professional responsibility requirements applicable to your practice.

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3. How We Use Information
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We may use collected information to:
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* Provide, operate, maintain, and improve the Services
* Create, authenticate, and manage user accounts
* Process payments and manage billing
* Respond to inquiries, support requests, and service communications
* Send administrative notices, security alerts, and policy updates
* Communicate about product updates, features, promotions, events, and marketing (subject to your preferences)
* Detect, prevent, and investigate fraud, abuse, or security incidents
* Comply with legal obligations and enforce our Terms of Use

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4. Communications, Text Messaging, and Direct Contact
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a. Consent to Electronic Communications
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By providing your email address or phone number and using the Services, you expressly consent to receive communications from ProPlaintiff via email, telephone calls, SMS or MMS text messages, and direct outreach by our marketing, sales, or customer success teams.

b. Text Messaging (SMS/MMS)
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If you provide a mobile phone number, you expressly consent to receive text messages from ProPlaintiff, including marketing and non-marketing messages. Message frequency may vary. Standard message and data rates may apply.
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You may opt out of text messages at any time by replying "STOP" to any message or by contacting us at info@proplaintiff.ai. Opting out of marketing messages does not affect transactional or service-related communications unless legally required.
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c. No Condition of Purchase
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Consent to receive marketing communications is not a condition of purchasing or using the Services.

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5. Data Storage, Confidentiality, and AI Use

Encryption: Data is encrypted in transit and at rest.
Access Controls: Access is limited to authorized personnel with a legitimate operational need.
No AI Training: Customer data, documents, and PHI are never used to train AI or machine-learning models.
No Data Sale: We do not sell, rent, lease, or monetize personal or confidential information.

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6. Sharing of Information
We may disclose information only in the following limited circumstances:

* To trusted service providers operating on our behalf under written confidentiality obligations
* To comply with applicable laws, subpoenas, court orders, or lawful governmental requests
* To protect the rights, safety, and property of ProPlaintiff, our users, or others
* In connection with a merger, acquisition, restructuring, or sale of assets, subject to confidentiality protections

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7. Cookies and Tracking Technologies
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We use cookies and similar technologies to analyze usage, improve performance, and enhance user experience. You may disable cookies through your browser settings; however, some features may not function properly.

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8. Data Security Disclaimer
We employ commercially reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed to be completely secure. You acknowledge and accept this risk when using the Services.

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9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:

* Access and update your personal information
* Request deletion of your account or personal data
* Opt out of marketing communications
* Request a copy of stored personal data

Requests may be submitted to info@proplaintiff.ai. We may verify your identity before processing requests.

10. Children's Privacy
The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

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11. Third-Party Websites
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The Services may link to third-party websites or tools. ProPlaintiff is not responsible for the privacy practices, security, or content of third parties. Access is at your own risk.
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12. California Privacy Rights (CCPA / CPRA)
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This section applies to California residents and is intended to comply with the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA").
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a. Categories of Personal Information Collected
Within the past twelve (12) months, we may have collected:Identifiers (e.g., name, email, phone number, IP address)
* Professional or business contact information
* Internet or network activity information
* Commercial information (billing and subscription data)
* Sensitive personal information, solely as permitted under CPRA

b. Purposes of Collection
Information is collected for the business and commercial purposes described in this Policy, including operating the Services, security, billing, communications, and compliance.
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c. Sale or Sharing
ProPlaintiff does not sell personal information and does not share personal information for cross-context behavioral advertising.
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d. Disclosure
Personal information may be disclosed to service providers, regulators, or transaction counterparties as described in this Policy.

e. California Consumer Rights
California residents have the right to:
* Know what personal information is collected and disclosed
* Access their personal information
* Request deletion of personal information (subject to legal exceptions)
* Request correction of inaccurate personal information
* Limit the use of sensitive personal information
* Opt out of marketing communications
* Be free from discrimination for exercising privacy rights

f. Exercising California Rights
Requests may be submitted to info@proplaintiff.ai. Authorized agents may submit requests with proper documentation. Identity verification may be required.

g. Data Retention
Personal information is retained only as long as reasonably necessary to fulfill the purposes described herein or as required by law.

h. Business-to-Business Communications
To the extent permitted by California law, information collected in a professional or business-to-business context is used solely for business operations and service delivery.

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13. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes are effective upon posting. Continued use of the Services constitutes acceptance of the revised Policy.

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14. Contact Information
ProPlaintiff.ai, Inc.
Email: info@proplaintiff.ai